"Since 1996" CyberBingo has changed many faces. As the pioneers of online bingo we quickly developed an exciting and unique bingo game for our members to enjoy at home. Largely due to the avid commitment of our team!
Our games started mostly as player Vs software. There was little interaction in chat and even less through a support team and a non-existent chat team. I will explain this further:
We hired our first committed support member shortly after our launch in 1996 for 9 am – 5 pm weekday shifts. It wasn’t until 1999 where CB Juan and CB Angelica joined our evening shift, thus extending our support coverage from 9 am -12am on the weekdays. Soon after weekend support was available. In 2001 the support shift was covered by CB Bel, completing a 24 hour support team. Simultaneously CM Robin joined our team and became our first CM at CyberBingo.
Robin quickly took on the role of head CM and literally built an industry leading chat out from Cyberspace J. We went from playing ‘horses’ all day (remember those days? lol) to offering an array of popular chat games that are played to date. Robin has managed an ever growing “A” class CM team, consisting of:
CM Darlene
CM Mandy
CM Angel
CM Rose
CM Brandee
CM Melissa
CM Laura
CM Kim
CM Deb
CM Carol
CM Natalie
CM MsDarline
CM Brennie
CM Mary
CM Joel
Note: Some members of our CM team have ventured to work in different areas of our company, however, their contribution to CyberBingo is not forgotten. All the best, and Thank you!
Way to go in there team! Your positive vibes in our chat room make CyberBingo ‘the’ place to play!!
To compliment our site, our support team has also grown alongside our chat team. Our support personnel are your first line of contact if you have any questions, game related issues, troubles funding, comments etc… They are available 24 hours daily via Live Helper, Troubled Ticket and email (support@cyberbingo.com).
We encourage our members to contact our support team at any time through our Troubled Ticket (TT) system, as TTs are prioritized and will be attended to in a timely manner.
You may remember these names from the time that you were setting up your newbie account, or any other time you have inquiries on our site. It is my daily pleasure to work alongside our dedicated support team:
CB Juan
CB Angelica
CB Joanne
CB Bel
CB Robin
CB Angel
CB Mariam
CB Anna
CB Robb
Note: Several of our support personnel have also taken on different roles within our company. We would like to recognize their many hours of commitment to CyberBingo and wish you well in your new undertakings. Thank you!
I would like to thank our current support team for their integral contribution in assisting our members, day in and day out. We are very proud to have you all as representatives of our company’s values and motto. Great going guys!
As time elapses we will continue to offer ‘Bingo at its best’. We have come a loooooooooooooooong way ‘since 1996’!
This has only been possible with the ongoing loyalty of our members, chat team and support personnel. Thank you all!!
Stay tuned as the next blog will consist of a recap of the growth in our bingo games and concepts. We will be updating our ‘about us’ page: http://www.cyberbingo.com/public/about/index.asp to compliment our accomplishments.
Recent Comments